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Frequently Asked Questions

 

Do you require a deposit?

No.  Upon booking of services we collect the total projected cost.  This is non refundable and I like to think of it like an attorney's retainer. However, in the event of cancellation or rescheduling it will be applied toward future services within reason.

Do you offer refunds?

No.  As a service based business there is no way to recoup invested time once a project is started. Missed appointments or no call / no show clients aren’t subject to refunds.

Who is your typical client?

There is no typical client. We have worked with males and females ages 18-80, in all career fields and levels including doctors, executives, entertainers, scientists, single mothers, and students.

Refund Policy

In the state of Oklahoma, where by Kevin Samuels, Inc and its subsidiaries, divisions and affiliates are headquartered, there is no right to cancel contracts or purchase agreements. Whether you can receive a refund is dependent on the retailer's return and refund policies.

 As a customer you are responsible for understanding this refund policy upon purchasing any product or services at our website(s). However, we understand that situations may arise in which you feel as though you it is possible you did not make the correct decision. In these cases we offer a buyer’s remorse option which allows a money back guarantee only during the first 72 hours after money has been exchanged for a product or service. In order to benefit from this policy you must contact Life & Style by Kevin Samuels, Inc., its subsidiaries, divisions and affiliates during the first 72 hours after the first payment of a product or service and the receipt or proof of purchase.

 By making a payment you have agreed to our refund policy.